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Developing the Next Generation of Residential Care Leaders

Toria’s Residential Leadership & Operator Development Program is a structured mentorship and training model designed to prepare qualified individuals to successfully operate and manage licensed residential care facilities. Through hands-on experience, regulatory training, and leadership development, participants gain the knowledge and practical skills needed to lead, manage, and expand within the residential care industry.

Program Overview

This program is designed for individuals who are serious about building a future in residential care leadership, including those interested in:

  • Operating an Assisted Living Facility (ALF)
  • Managing a Group Home (APD/IDD)
  • Expanding into residential healthcare services
  • Becoming a licensed provider or administrator

Participants receive structured mentorship aligned with real-world operational experience within Toria’s Support Care Services.

Required Training Foundation (ALF Core Training)

As part of the pathway into residential care leadership, individuals must first complete the required 26-Hour ALF Core Training in accordance with:

  • Florida Statute 429.52
  • Florida Administrative Code 59A-36

Training Provider

SBK Academy – Services by Keneshia

ALF Core Training Contact

Keneshia Wyatt German
Services by Keneshia (SBK Academy)
Phone: (813) 900-7479
Website: www.servicebykenisha.com

Please contact SBK Academy directly for all ALF Core Training inquiries.

What the ALF Core Training Provides

  • Required certification to pursue ALF administration
  • Overview of licensing and regulatory compliance
  • Foundational knowledge of ALF operations
  • Introduction to state standards and expectations

Important: Training Requirement & Next Steps

Completion of the 26-hour ALF Core Training is only the first step. To effectively operate or manage a residential facility, individuals must also gain hands-on experience and advanced operational training.

Recommended Development Pathway: Two (2) Years of Supervised Training & Mentorship

During this period, participants will:

  • Receive structured mentorship aligned with real-world operations
  • Work in a leadership role as an Administrator within a licensed Assisted Living Facility
  • Gain hands-on experience within a facility owned and operated by Toria’s Support Care Services, Inc.
  • Develop skills in compliance, staffing, documentation, and daily operations
  • Build confidence in managing and overseeing a licensed residential program

Operator Pathway & Business Opportunity

Upon successful completion of the two (2) year mentorship and administrative experience, qualified participants may be considered for a Lease-to-Operate Opportunity:

  • Opportunity to lease the property
  • Transition into operating as a private business owner
  • Establish and manage their own residential care business

This model provides a clear and structured pathway from:

Training → Administration → Ownership

Important Notice

  • Advancement is based on performance, compliance, and leadership readiness
  • Participation does not guarantee placement or lease approval
  • Final decisions are at the discretion of Toria’s Support Care Services, Inc.

Program Structure

Phase 1: Orientation & Foundational Training

  • Introduction to residential care operations
  • Compliance overview (AHCA, APD, iBudget)
  • Leadership expectations

Phase 2: Facility Immersion

  • Hands-on training within active facilities
  • Daily operations and staff supervision
  • Resident care and documentation systems

Phase 3: Regulatory & Business Development

  • Licensing process guidance
  • Policy and procedure development
  • Budgeting and payroll structure

Phase 4: Leadership Integration

  • Readiness evaluation
  • Transition into administrator role
  • Ongoing mentorship and oversight

Program Benefits

  • Direct mentorship from experienced leadership
  • Real-world administrative experience
  • Exposure to audits, inspections, and compliance
  • Structured pathway to ownership
  • Reduced startup risk through guided transition

Program Requirements

  • Completion (or enrollment) in ALF Core Training
  • Level 2 background screening
  • Commitment to a two-year structured program
  • Professionalism and willingness to learn

Application Process

  1. Submit online application
  2. Initial screening and interview
  3. Acceptance into program
  4. Begin Phase 1 training

Applications & Inquiries

Frequently Asked Questions

  • Is ALF Core Training enough to operate a facility?

    No. It is only the foundation. Hands-on experience and mentorship are required.
  • Who do I contact about the ALF Core Training?

    Please contact Keneshia Wyatt German with Services by Keneshia at (813) 900-7479 or visit www.servicebykenisha.com.
  • What happens after the two-year program?

    Qualified participants may be considered for a lease-to-operate opportunity and transition into business ownership.

Take the First Step Toward Leadership & Ownership in Residential Care

Gain the training. Lead with confidence. Build your own future.